Add reception to your
virtual assistant business

Here’s the easiest way to start taking calls for your clients.

Get started

 

Virtual Assistants (VAs) often ask for advice on how to take phone calls for their clients. Some end up with multiple dedicated mobile phones, while others set up VOIP systems.

Having started out running a VA business, I’ve done all the research and hard work to create a white-label virtual reception system for virtual assistants.

The easiest way to add reception services to
your VA biz

Client reports
Client reports

Each month, you’ll receive a detailed report to present to your clients so you can correctly invoice them - it keeps everything transparent.

Online forms
Online forms

You’ll easily switch between clients, and you’ll be able to complete online forms to send an email or SMS your clients quickly - easy communication is key.

Quick and easy setup
Quick and easy setup

Once you’ve worked out what your client needs (FAQs, message recordings, booking platforms, etc.) we’ll set it up for you - you don’t need to be a tech-head.

Calls answered for you
Calls answered for you

If you don’t want to answer calls yourself, that’s fine. Our receptionists can handle the phone answering for you and your clients will never know.

 

"The VA Partner program is fantastic! It allows me to offer an additional premium service to my clients while at the same time, not being tied to my desk and phone."

Start taking calls

 

Is offering reception right for
your VA business?

If you’re thinking about offering virtual reception services to your clients, here are a few things you should consider:

  • Are you available all business hours to answer calls or would you need to take advantage of our back-up receptionists? 
  • Is it a service your current clients have asked for (i.e. do you already have a client base wanting to use this?)
  • It’s not hard to set it up as we’ll take care of the tech side of the business and run through everything with you to help you get started
  • Answering the phone for your clients can help you get to know their business better, leading to long-term working relationships. 
  • All the charges for our virtual reception service are designed to be on-charged (with room for an increase) to your clients.

What our VA partners say about our
virtual reception system

Monica Spiteri - Assistance on Demand

The VA Partner program is fantastic! It allows me to offer an additional premium service to my clients while at the same time not be tied to my desk and phone.

There are a number of times where I can’t man the phone, so the back-up Hanna offers is wonderful and was what was holding me back from offering a reception service to my clients. Now this dilemma has been resolved and I get the best of both worlds – offering a great service and continue running my business / helping my other clients.

Hanna’s pricing structure is easy to understand and makes it simple to pass onto my clients at a small profit.

- Monica Spiteri, Assistance on Demand

Leanne Woff - Virtual Infinity

Let me offer you a piece of advice, if you are a VA and offer reception services, utilise Off-Site Reception’s system.

I wanted to offer reception services purely because my customers needed them, however I did not know how to set this up on a large scale and I also only wanted to be doing the answering 3 days per week. So, I did some research and became exhausted with the effort and then I found Off-Site Reception and it was like Christmas!

Off-Site Reception gave me a solution where I could offer 6 days a week reception services, multiple receptionists, voicemail options, individual client profiles and much more, without having to set it up, work out the kinks, manage it AND I could answer the calls on the 3 days I was wanting and not the rest!

The Off-Site Reception system has been well thought out, is easy to use and is exceptionally managed, which all then translates to the service I provide to my clients. After using this system for quite some time, I have seen how it operates and how professional and friendly it is, giving me peace that when I can’t answer the calls, my clients (& their clients) are in fantastic hands. Offering reception services has become simple and stress free and I wouldn’t do it any other way.

- Leanne Woff, Virtual Infinity

How our VA services
work for you

Teamwork

Feeding the Sassy Algorithm Monster with Video

How to tie up this box of delicious social media content potential with a bow Remember the day when social media went from showing what was in your feed chronologically to using a mysterious ever-changing algorithm to make the decision of what you...
Read more
Teamwork

Running a Virtual Assistant business | What’s a VA

What it’s like to run an online Virtual Assistant (VA) business Insights from one of our favourite VAs This year has seen more and more people working from home due to the pandemic. For many, it was a new concept, and they had to adjust to a new...
Read more
Teamwork

Why should you outsource your Bookkeeping?

Get out of your books & back into your business How do you feel when you look at your books & financials? At ease or overwhelmed? Are the receipts piling up or invoices not getting paid? Do you only get to reconcile sporadically? Is it a love/hate...
Read more