Add reception to your
virtual assistant business

Here’s the easiest way to start taking calls for your clients.

Get started

 

Virtual Assistants (VAs) often ask for advice on how to take phone calls for their clients. Some end up with multiple dedicated mobile phones, while others set up VOIP systems.

Having started out running a VA business, I’ve done all the research and hard work to create a white-label virtual reception system for virtual assistants.

The easiest way to add reception services to
your VA biz

Client reports
Client reports

Each month, you’ll receive a detailed report to present to your clients so you can correctly invoice them - it keeps everything transparent.

Online forms
Online forms

You’ll easily switch between clients, and you’ll be able to complete online forms to send an email or SMS your clients quickly - easy communication is key.

Quick and easy setup
Quick and easy setup

Once you’ve worked out what your client needs (FAQs, message recordings, booking platforms, etc.) we’ll set it up for you - you don’t need to be a tech-head.

Calls answered for you
Calls answered for you

If you don’t want to answer calls yourself, that’s fine. Our receptionists can handle the phone answering for you and your clients will never know.

 

"The VA Partner program is fantastic! It allows me to offer an additional premium service to my clients while at the same time, not being tied to my desk and phone."

Start taking calls

 

Is offering reception right for
your VA business?

If you’re thinking about offering virtual reception services to your clients, here are a few things you should consider:

  • Are you available all business hours to answer calls or would you need to take advantage of our back-up receptionists? 
  • Is it a service your current clients have asked for (i.e. do you already have a client base wanting to use this?)
  • It’s not hard to set it up as we’ll take care of the tech side of the business and run through everything with you to help you get started
  • Answering the phone for your clients can help you get to know their business better, leading to long-term working relationships. 
  • All the charges for our virtual reception service are designed to be on-charged (with room for an increase) to your clients.

What our VA partners say about our
virtual reception system

Martyna Krawczyk - Supporting You

Since engaging Off-Site Reception as both the telco hosts, and back-up support of my reception clients, I have finally been practicing what I preach; being able to fit in meetings with prospective clients and time with my children.

The set-up and staff training was a breeze and the system allows for more intelligent reporting which has been a great ‘value-add’ for my clients, all of which have reported a professional service from my back-up team, from lawyers to tradies.

I am so glad that I made the shift from in-office assistant, to Off-Site Reception support and I know that in the long-term, it makes it possible for me to grow my business further, without the fear of over-promising and under-delivering on service.

It’s the best move I’ve made since starting my business.

- Martyna Krawczyk, Supporting You

Karina Follent - Pro-Assist

Before signing up to Hanna's service, I was struggling to manage the increased demand on my virtual reception services due to lack of a professional system to service my clients. There were other products on the market, but they were expensive and complex to get started.

Since working with Hanna, I have been able to improve the level of service for my current customers by offering additional services at minimal cost such as voicemail and the provision of detailed call reporting each month.

My team of receptionists and I no longer have to drag around 5 phones each! Highly recommend Hanna's Reception services

- Karina Follent, Pro-Assist

How our VA services
work for you

Rebrand

You may notice something different about Off-Site Reception

How I’ve been keeping busy during COVID-19 They say a change is as good as a holiday. And a holiday is something most of us are hanging for right now as we’re going a little stir crazy being trapped at home almost 24/7. Dreaming of far off lands, 4WD...
Read more
Client Interview with Rosie Shilo from Virtually Yours

Client Interview with Rosie Shilo from Virtually Yours

In our interview with the vibrant Rosie Shilo of Virtually Yours, we talk about what actually IS a VA, as well as resources available to both Virtual Assistants and business owners looking to start working with Virtual Assistants. This includes...
Read more
Rebrand

Outsourcing Mysteries Exposed - Podcast with Rosie Shilo

What an amazing experience to be interviewed by the incredible Rosie Shilo of Virtually Yours. Rosie is one of the top VA Advocates in Australia, and runs an incredible support network for VAs. If you're looking for support, or would like to be a...
Read more