Virtual Reception for
Professional Businesses

A welcoming voice to represent your business.

Get started

 

When you’re running a professional business, you need the voice of your business to represent you well. When a friendly voice greets your clients, they instantly feel at ease. More than a reception service, we’re the business you partner with to give your clients the best.

Legal Professionals • Accountants • Marketing Agencies • Insurance Brokers • Real Estate Agents • Business Coaches • Strata Managers • Property Consultants • Conveyancers

Here's how we help you

Incoming calls
Incoming calls
Outgoing calls
Outgoing calls
Taking messages
Taking messages
Appointment setting
Appointment setting and confirmation
Welcome emails
Welcome emails
Email management
Email management
New system setups
New system setups
Training packages
Training packages

Words from our
professional business clients

Chloe Wedgewood - Spruce Landscaping

I don’t know what we’d do without Hanna and her team. Since we’ve been outsourcing our admin and bookings to them our business has truly been transformed. Super organised, super-efficient in their knowledge for everything trades and admin related is absolutely second to none. They’re always positive, treat our clients like their own, have a great attitude and we’re confident they are a huge factor in our growth and growing successes.

We definitely recommend them to any trades company struggling to juggle the demands of admin who want to just focus on being on the tools ... that is, except for our competitors of course.

- Chloe Wedgewood, Spruce Landscaping

Justin Mazz - ColourSmart Plastering and Painting

My company's admin was a mess before calling Off-Site Reception and my nights were in front of a computer trying to catch up. Hanna's knowledge about providing an effective and efficient admin service is outstanding, and teaming up with Hanna has been life-changing. Hanna and team understood what my company needed very quickly and continually go above and beyond to streamline systems helping my business to grow.

Now that my work schedule, emailing, reception and admin are all taken care of, it has freed me up to focus more on other areas of my business knowing that my clients are in great hands. Hanna has an excellent attitude toward solving any problems that may arise and is passionate about finding ways to improve my business. She is always up to date with the latest in software too. My business has most definitely benefited from Off-Site Reception's services and I highly recommend Hanna and her team.

- Justin Mazz - ColourSmart Plastering and Painting

Professional business systems
we use

Systems we know, trust and love.

G Suite Timely Appointy BigCommerce Core Plus Appointment Plus Acuity

How we help Margaret who runs a
remedial massage clinic

How our reception services work for
your business

Teamwork

How a message taking service supports your business

How a message taking service supports your business And adds the human element your customers appreciate Running a virtual reception business during recent times has taught me something. And it’s that people sometimes really want to speak to...
Teamwork

How to work with a Virtual Reception Team | Virtual Receptionists

How to build a strong relationship with your Virtual Reception Team And why it’s essential! When you start outsourcing, no matter what it is, you must build a healthy working relationship with those you’re outsourcing too. If it’s one-off jobs,...
Teamwork

When Marketing Works Too Well

Have your amazing marketing efforts left you with business overwhelm? Here’s how to reduce some workload on yourself When you start a business or have a lull, you tend to put superhuman efforts into your marketing. You regularly post on your...