Virtual Reception for
Professional Businesses

A welcoming voice to represent your business.

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When you’re running a professional business, you need the voice of your business to represent you well. When a friendly voice greets your clients, they instantly feel at ease. More than a reception service, we’re the business you partner with to give your clients the best.

Legal Professionals • Accountants • Marketing Agencies • Insurance Brokers • Real Estate Agents • Business Coaches • Strata Managers • Property Consultants • Conveyancers

Here's how we help you

Incoming calls
Incoming calls
Outgoing calls
Outgoing calls
Taking messages
Taking messages
Appointment setting
Appointment setting and confirmation
Welcome emails
Welcome emails
Email management
Email management
New system setups
New system setups
Training packages
Training packages

Words from our
professional business clients

Luke Blackwood - Inspector Hawkeye

Thanks to Hanna and the team at Off-Site Reception, we’re more streamlined and we’re consistently delivering on our promise to clients, which is delivering completed and polished reports to our clients within 24 hours of their inspection being completed.

The best thing about Off-Site Reception is the professionalism and their ability to not just double-check, but triple-check to make sure the information on our reports is correct. They leave no stone unturned when they edit and proof our reports.

Off-Site Reception are always able to keep up with the latest software and are always actively looking for better solutions to make my business a state-of-the-art virtual office with all the new software that is being produced.

I’m extremely happy with my whole experience of Hanna and her team, and I can’t find fault it at all.

- Luke Blackwood - Inspector Hawkeye

Sarah Cutting - Spiderman SE

Since establishing our home-based service-based business in 2014, we have used several Virtual Reception services to help manage our incoming calls and manage bookings. While efficiency in taking calls has never been a problem, finding a virtual assistant service to manage the complexity of our bookings in a regional area was an ongoing nightmare.

After a great deal of frustration, trial and error with other providers, I’m delighted to say that we have finally found the right fit for our business in Off-Site Reception! Hanna, Elsa and the team have been an absolute dream to deal with.

From day one, they just “got it” and I could not feel more confident in allowing them to be the “first point of contact” for our family business.

I cannot express enough the feeling of utter relief of having this aspect of our business taken care of, allowing me the time to take care of the behind-the-scenes work that I need to do.

- Sarah Cutting, Spiderman SE

Professional business systems
we use

Systems we know, trust and love.

G Suite Timely Appointy BigCommerce Core Plus Appointment Plus Acuity

How we help Margaret who runs a
remedial massage clinic

How our reception services work for
your business

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