Virtual Reception for
Professional Businesses

A welcoming voice to represent your business.

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When you’re running a professional business, you need the voice of your business to represent you well. When a friendly voice greets your clients, they instantly feel at ease. More than a reception service, we’re the business you partner with to give your clients the best.

Legal Professionals • Accountants • Marketing Agencies • Insurance Brokers • Real Estate Agents • Business Coaches • Strata Managers • Property Consultants • Conveyancers

Here's how we help you

Incoming calls
Incoming calls
Outgoing calls
Outgoing calls
Taking messages
Taking messages
Appointment setting
Appointment setting and confirmation
Welcome emails
Welcome emails
Email management
Email management
New system setups
New system setups
Training packages
Training packages

Words from our
professional business clients

Rosie Shilo - Virtually Yours

Years and years of running my business with the frustration of phone calls looming over me every day was driving me crazy. I'm just not a phone person, but I want my clients to have the best service and experience! So when I signed up with Off-Site Reception the relief was immense. And I knew that my clients would immediately start getting a better experience and response rate.

And they did. And they do - I can't ever imagine not using Off-Site Reception in the future. It's one of the best investments I've made in my business. And it's not expensive either!

Hanna and her team really support my callers and guide them through their questions and needs. It's amazing. I get more jobleads coming through now and membership signups because people are getting the information they need quickly and professionally.

Cannot recommend this service enough.

- Rosie Shilo, Virtually Yours

Peter Imbriano - Northern Driving School

Hanna from Off-Site Reception has been working closely with Northern Driving School since 2016. The aim was to have a receptionist simply manning our phones.

Since commencing with Off-Site Reception, Hanna has become more than this. Working closely with Hanna and her team, we have been able to grow and expand our business in the technology side of things, with exciting initiatives to bring us into the 21st century. We are a small company with originally 3 employees and with Hanna’s ideas we now have the potential to grow, and have currently grown, to 4 employees.

Hanna and the team at Off-Site Reception have taken a lot of the stress and pressures off me for the day-to-day running of the business. They have been very supportive, insightful and patient. Hanna's knowledge is endless and what she does not know she goes out of her way to find out, and help us with initiating and implementing the ideas.

I have very limited knowledge of technology and Hanna is very calm and able to explain things in a manner that I am able to understand without feeling inadequate. We would highly recommend Off-Site Reception to anyone.

- Peter Imbriano, Northern Driving School

Professional business systems
we use

Systems we know, trust and love.

G Suite Timely Appointy BigCommerce Core Plus Appointment Plus Acuity

How we help Margaret who runs a
remedial massage clinic

How our reception services work for
your business

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