Virtual Reception for
Businesses

Australian-based, friendly and welcoming receptionists.

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If you’re running a business where clients need to contact you, but you’re over being bugged by a ringing phone, you need to add a virtual receptionist to your team. More than answering phones, we can be your gatekeeper, fielding all enquiries and only contacting you when absolutely necessary. 

Dance Schools • Driving SchoolsMusic SchoolsIT ServicesOnline StoresMembership BasedArboristPlumbingElectricianBuilding and Pest Inspectors

Here's how we help you

Incoming calls
Incoming calls
Outgoing calls
Outgoing calls
Taking messages
Taking messages
Appointment setting
Appointment setting and confirmation
Welcome emails
Welcome emails
Email management
Email management
New system setups
New system setups
Training packages
Training packages

Words from our
business clients

Peter Imbriano - Northern Driving School

Hanna from Off-Site Reception has been working closely with Northern Driving School since 2016. The aim was to have a receptionist simply manning our phones.

Since commencing with Off-Site Reception, Hanna has become more than this. Working closely with Hanna and her team, we have been able to grow and expand our business in the technology side of things, with exciting initiatives to bring us into the 21st century. We are a small company with originally 3 employees and with Hanna’s ideas we now have the potential to grow, and have currently grown, to 4 employees.

Hanna and the team at Off-Site Reception have taken a lot of the stress and pressures off me for the day-to-day running of the business. They have been very supportive, insightful and patient. Hanna's knowledge is endless and what she does not know she goes out of her way to find out, and help us with initiating and implementing the ideas.

I have very limited knowledge of technology and Hanna is very calm and able to explain things in a manner that I am able to understand without feeling inadequate. We would highly recommend Off-Site Reception to anyone.

- Peter Imbriano, Northern Driving School

Justin Mazz - ColourSmart Plastering and Painting

My company's admin was a mess before calling Off-Site Reception and my nights were in front of a computer trying to catch up. Hanna's knowledge about providing an effective and efficient admin service is outstanding, and teaming up with Hanna has been life-changing. Hanna and team understood what my company needed very quickly and continually go above and beyond to streamline systems helping my business to grow.

Now that my work schedule, emailing, reception and admin are all taken care of, it has freed me up to focus more on other areas of my business knowing that my clients are in great hands. Hanna has an excellent attitude toward solving any problems that may arise and is passionate about finding ways to improve my business. She is always up to date with the latest in software too. My business has most definitely benefited from Off-Site Reception's services and I highly recommend Hanna and her team.

- Justin Mazz - ColourSmart Plastering and Painting

Business systems we use to
make life easier

Systems we know, trust and love.

BigCommerce Service M8 Gorilla Desk Appointment Plus Tradify G Suite Acuity ezyVet Obee simPRO Core Plus Appointy Timely

Here’s how we’ve helped Rosie
from Virtually Yours

How our reception services work for
your business

Teamwork

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Why you should use a virtual receptionist

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How to work with Virtual Teams

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