Virtual Reception for
Businesses

Australian-based, friendly and welcoming receptionists.

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If you’re running a business where clients need to contact you, but you’re over being bugged by a ringing phone, you need to add a virtual receptionist to your team. More than answering phones, we can be your gatekeeper, fielding all enquiries and only contacting you when absolutely necessary. 

Dance Schools • Driving SchoolsMusic SchoolsIT ServicesOnline StoresMembership BasedArboristPlumbingElectricianBuilding and Pest Inspectors

Here's how we help you

Incoming calls
Incoming calls
Outgoing calls
Outgoing calls
Taking messages
Taking messages
Appointment setting
Appointment setting and confirmation
Welcome emails
Welcome emails
Email management
Email management
New system setups
New system setups
Training packages
Training packages

Words from our
business clients

Sarah Cutting - Spiderman SE

Since establishing our home-based service-based business in 2014, we have used several Virtual Reception services to help manage our incoming calls and manage bookings. While efficiency in taking calls has never been a problem, finding a virtual assistant service to manage the complexity of our bookings in a regional area was an ongoing nightmare.

After a great deal of frustration, trial and error with other providers, I’m delighted to say that we have finally found the right fit for our business in Off-Site Reception! Hanna, Elsa and the team have been an absolute dream to deal with.

From day one, they just “got it” and I could not feel more confident in allowing them to be the “first point of contact” for our family business.

I cannot express enough the feeling of utter relief of having this aspect of our business taken care of, allowing me the time to take care of the behind-the-scenes work that I need to do.

- Sarah Cutting, Spiderman SE

Adam Tanswell - Blue Streak Plumbing

Before I called Off-Site Reception, things like quoting, invoicing, emails and bookings were taking up all my time. I didn’t know anything about setting up a website or booking system. I wanted my systems and online representation to be smooth and efficient before I started to get busy, so then everything would run well when I did get busy. Hanna really explained things so that I could understand them and set things up so quickly and efficiently, and just made everything seem easy.

Now, I have more time to focus on other things and not have to worry about all the behind-the-scenes details. Not just that, but Hanna’s always willing to use her knowledge of new products and programs that are out there to help my business run and grow.

The best thing is that I can ring up and ask for anything I need and Hanna and her team just get it done without any hassle.

- Adam Tanswell - Blue Streak Plumbing

Business systems we use to
make life easier

Systems we know, trust and love.

BigCommerce Service M8 Gorilla Desk Appointment Plus Tradify G Suite Acuity ezyVet Obee simPRO Core Plus Appointy Timely

Here’s how we’ve helped Rosie
from Virtually Yours

How our reception services work for
your business

Teamwork

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