Here's how we help you

Incoming calls

Outgoing calls

Taking messages

Appointment setting and confirmation

Welcome emails

Email management

New system setups

Training packages
Australian-based, friendly and welcoming receptionists.
If you’re running a business where clients need to contact you, but you’re over being bugged by a ringing phone, you need to add a virtual receptionist to your team. More than answering phones, we can be your gatekeeper, fielding all enquiries and only contacting you when absolutely necessary.
Dance Schools • Driving Schools • Music Schools • IT Services • Online Stores • Membership Based • Arborist • Plumbing • Electrician • Building and Pest Inspectors
Before I called Off-Site Reception, things like quoting, invoicing, emails and bookings were taking up all my time. I didn’t know anything about setting up a website or booking system. I wanted my systems and online representation to be smooth and efficient before I started to get busy, so then everything would run well when I did get busy. Hanna really explained things so that I could understand them and set things up so quickly and efficiently, and just made everything seem easy.
Now, I have more time to focus on other things and not have to worry about all the behind-the-scenes details. Not just that, but Hanna’s always willing to use her knowledge of new products and programs that are out there to help my business run and grow.
The best thing is that I can ring up and ask for anything I need and Hanna and her team just get it done without any hassle.
- Adam Tanswell - Blue Streak Plumbing
Thanks to Hanna and the team at Off-Site Reception, we’re more streamlined and we’re consistently delivering on our promise to clients, which is delivering completed and polished reports to our clients within 24 hours of their inspection being completed.
The best thing about Off-Site Reception is the professionalism and their ability to not just double-check, but triple-check to make sure the information on our reports is correct. They leave no stone unturned when they edit and proof our reports.
Off-Site Reception are always able to keep up with the latest software and are always actively looking for better solutions to make my business a state-of-the-art virtual office with all the new software that is being produced.
I’m extremely happy with my whole experience of Hanna and her team, and I can’t find fault it at all.
- Luke Blackwood - Inspector Hawkeye
Systems we know, trust and love.