Virtual Reception for
Businesses

Australian-based, friendly and welcoming receptionists.

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If you’re running a business where clients need to contact you, but you’re over being bugged by a ringing phone, you need to add a virtual receptionist to your team. More than answering phones, we can be your gatekeeper, fielding all enquiries and only contacting you when absolutely necessary. 

Dance Schools • Driving SchoolsMusic SchoolsIT ServicesOnline StoresMembership BasedArboristPlumbingElectricianBuilding and Pest Inspectors

Here's how we help you

Incoming calls
Incoming calls
Outgoing calls
Outgoing calls
Taking messages
Taking messages
Appointment setting
Appointment setting and confirmation
Welcome emails
Welcome emails
Email management
Email management
New system setups
New system setups
Training packages
Training packages

Words from our
business clients

Adam Tanswell - Blue Streak Plumbing

Before I called Off-Site Reception, things like quoting, invoicing, emails and bookings were taking up all my time. I didn’t know anything about setting up a website or booking system. I wanted my systems and online representation to be smooth and efficient before I started to get busy, so then everything would run well when I did get busy. Hanna really explained things so that I could understand them and set things up so quickly and efficiently, and just made everything seem easy.

Now, I have more time to focus on other things and not have to worry about all the behind-the-scenes details. Not just that, but Hanna’s always willing to use her knowledge of new products and programs that are out there to help my business run and grow.

The best thing is that I can ring up and ask for anything I need and Hanna and her team just get it done without any hassle.

- Adam Tanswell - Blue Streak Plumbing

Luke Blackwood - Inspector Hawkeye

Thanks to Hanna and the team at Off-Site Reception, we’re more streamlined and we’re consistently delivering on our promise to clients, which is delivering completed and polished reports to our clients within 24 hours of their inspection being completed.

The best thing about Off-Site Reception is the professionalism and their ability to not just double-check, but triple-check to make sure the information on our reports is correct. They leave no stone unturned when they edit and proof our reports.

Off-Site Reception are always able to keep up with the latest software and are always actively looking for better solutions to make my business a state-of-the-art virtual office with all the new software that is being produced.

I’m extremely happy with my whole experience of Hanna and her team, and I can’t find fault it at all.

- Luke Blackwood - Inspector Hawkeye

Business systems we use to
make life easier

Systems we know, trust and love.

BigCommerce Service M8 Gorilla Desk Appointment Plus Tradify G Suite Acuity ezyVet Obee simPRO Core Plus Appointy Timely

Here’s how we’ve helped Rosie
from Virtually Yours

How our reception services work for
your business

Teamwork

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