Virtual Reception for
Businesses

Australian-based, friendly and welcoming receptionists.

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If you’re running a business where clients need to contact you, but you’re over being bugged by a ringing phone, you need to add a virtual receptionist to your team. More than answering phones, we can be your gatekeeper, fielding all enquiries and only contacting you when absolutely necessary. 

Dance Schools • Driving SchoolsMusic SchoolsIT ServicesOnline StoresMembership BasedArboristPlumbingElectricianBuilding and Pest Inspectors

Here's how we help you

Incoming calls
Incoming calls
Outgoing calls
Outgoing calls
Taking messages
Taking messages
Appointment setting
Appointment setting and confirmation
Welcome emails
Welcome emails
Email management
Email management
New system setups
New system setups
Training packages
Training packages

Words from our
business clients

Justin Mazz - ColourSmart Plastering and Painting

My company's admin was a mess before calling Off-Site Reception and my nights were in front of a computer trying to catch up. Hanna's knowledge about providing an effective and efficient admin service is outstanding, and teaming up with Hanna has been life-changing. Hanna and team understood what my company needed very quickly and continually go above and beyond to streamline systems helping my business to grow.

Now that my work schedule, emailing, reception and admin are all taken care of, it has freed me up to focus more on other areas of my business knowing that my clients are in great hands. Hanna has an excellent attitude toward solving any problems that may arise and is passionate about finding ways to improve my business. She is always up to date with the latest in software too. My business has most definitely benefited from Off-Site Reception's services and I highly recommend Hanna and her team.

- Justin Mazz - ColourSmart Plastering and Painting

Adam Tanswell - Blue Streak Plumbing

Before I called Off-Site Reception, things like quoting, invoicing, emails and bookings were taking up all my time. I didn’t know anything about setting up a website or booking system. I wanted my systems and online representation to be smooth and efficient before I started to get busy, so then everything would run well when I did get busy. Hanna really explained things so that I could understand them and set things up so quickly and efficiently, and just made everything seem easy.

Now, I have more time to focus on other things and not have to worry about all the behind-the-scenes details. Not just that, but Hanna’s always willing to use her knowledge of new products and programs that are out there to help my business run and grow.

The best thing is that I can ring up and ask for anything I need and Hanna and her team just get it done without any hassle.

- Adam Tanswell - Blue Streak Plumbing

Business systems we use to
make life easier

Systems we know, trust and love.

BigCommerce Service M8 Gorilla Desk Appointment Plus Tradify G Suite Acuity ezyVet Obee simPRO Core Plus Appointy Timely

Here’s how we’ve helped Rosie
from Virtually Yours

How our reception services work for
your business

Teamwork

How to work with Virtual Teams

Are you ready to work with a virtual team? Hint – if you think they’re employees, you’re not ready! With the world pretty much going online in recent times, more and more businesses are learning how to work remotely. With directives to work from...
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Top tips to stay motivated while working from home

How to stay motivated while working from home (especially during COVID-19) Top tips for those who may be new to this concept The concept of working from home isn’t new to me. I’ve been running virtual reception services for a few years now, so I’m...
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How online stores can use a virtual receptionist

The benefits of having a virtual receptionist for your online store It’s great for customer relations! The past couple of months has seen the world rapidly changing. Cities and shopping centres have gone from buzzing hives to activity to deserted ghost...