Virtual Reception for
Businesses

Australian-based, friendly and welcoming receptionists.

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If you’re running a business where clients need to contact you, but you’re over being bugged by a ringing phone, you need to add a virtual receptionist to your team. More than answering phones, we can be your gatekeeper, fielding all enquiries and only contacting you when absolutely necessary. 

Dance Schools • Driving SchoolsMusic SchoolsIT ServicesOnline StoresMembership BasedArboristPlumbingElectricianBuilding and Pest Inspectors

Here's how we help you

Incoming calls
Incoming calls
Outgoing calls
Outgoing calls
Taking messages
Taking messages
Appointment setting
Appointment setting and confirmation
Welcome emails
Welcome emails
Email management
Email management
New system setups
New system setups
Training packages
Training packages

Words from our
business clients

Luke Blackwood - Inspector Hawkeye

Thanks to Hanna and the team at Off-Site Reception, we’re more streamlined and we’re consistently delivering on our promise to clients, which is delivering completed and polished reports to our clients within 24 hours of their inspection being completed.

The best thing about Off-Site Reception is the professionalism and their ability to not just double-check, but triple-check to make sure the information on our reports is correct. They leave no stone unturned when they edit and proof our reports.

Off-Site Reception are always able to keep up with the latest software and are always actively looking for better solutions to make my business a state-of-the-art virtual office with all the new software that is being produced.

I’m extremely happy with my whole experience of Hanna and her team, and I can’t find fault it at all.

- Luke Blackwood - Inspector Hawkeye

Chloe Wedgewood - Spruce Landscaping

I don’t know what we’d do without Hanna and her team. Since we’ve been outsourcing our admin and bookings to them our business has truly been transformed. Super organised, super-efficient in their knowledge for everything trades and admin related is absolutely second to none. They’re always positive, treat our clients like their own, have a great attitude and we’re confident they are a huge factor in our growth and growing successes.

We definitely recommend them to any trades company struggling to juggle the demands of admin who want to just focus on being on the tools ... that is, except for our competitors of course.

- Chloe Wedgewood, Spruce Landscaping

Business systems we use to
make life easier

Systems we know, trust and love.

BigCommerce Service M8 Gorilla Desk Appointment Plus Tradify G Suite Acuity ezyVet Obee simPRO Core Plus Appointy Timely

Here’s how we’ve helped Rosie
from Virtually Yours

How our reception services work for
your business

Teamwork

Feeding the Sassy Algorithm Monster with Video

How to tie up this box of delicious social media content potential with a bow Remember the day when social media went from showing what was in your feed chronologically to using a mysterious ever-changing algorithm to make the decision of what you...
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Running a Virtual Assistant business | What’s a VA

What it’s like to run an online Virtual Assistant (VA) business Insights from one of our favourite VAs This year has seen more and more people working from home due to the pandemic. For many, it was a new concept, and they had to adjust to a new...
Teamwork

Why should you outsource your Bookkeeping?

Get out of your books & back into your business How do you feel when you look at your books & financials? At ease or overwhelmed? Are the receipts piling up or invoices not getting paid? Do you only get to reconcile sporadically? Is it a love/hate...