Here's how we help you

Incoming calls

Outgoing calls

Taking messages

Appointment setting and confirmation

Intake forms

Welcome emails

Processing rebates

Tracking referrals

Email management

New system setups

Training packages
Working with various professionals in the Allied Health industry, your dedicated Australian-based receptionist is the first point of call for your clients. From initial intake forms through to processing rebates, you can outsource so much more than your reception needs.
Chiropractic • Psychology • Personal Training • Physiotherapy • Dietician • Nutritionist • Acupuncture • Remedial Massage • Audiology • Vet • Podiatry • Bowen Therapy • Reflexology • Midwifery • Occupational Therapy • Speech Pathologist
I have been using Off-Site Reception since the beginning of 2018 when I set up my private practice. They were key in the setting up the administration side of my practice.
Hanna and her team are highly professional and proficient with managing the complex administration needs of my private practice. My clients have found Off-Site Reception’s service to be personal, friendly and efficient.
The benefits of having Off-Site Reception managing my practice are huge; it is cost-effective, the team work during business hours, so even if I am not in the office I have coverage, including when I am on leave. I am able to see more clients knowing that the administration work is covered.
I highly recommend Off-Site Reception to other health professionals.
- Ruth Turnbull, Ruth Turnbull Psychology
Off-Site Reception have been our Virtual Receptionists for the past year. We chose them as they are service orientated and keep it friendly. We are grateful for having their support when our office is unattended. We are happy to recommend their service as a result.
- Dr. Roy Smith, Body in Balance Chiropractic
Systems we know, trust and love.