Let me offer you a piece of advice, if you are a VA and offer reception services, utilise Off-Site Reception’s system.
I wanted to offer reception services purely because my customers needed them, however I did not know how to set this up on a large scale and I also only wanted to be doing the answering 3 days per week. So, I did some research and became exhausted with the effort and then I found Off-Site Reception and it was like Christmas!
Off-Site Reception gave me a solution where I could offer 6 days a week reception services, multiple receptionists, voicemail options, individual client profiles and much more, without having to set it up, work out the kinks, manage it AND I could answer the calls on the 3 days I was wanting and not the rest!
The Off-Site Reception system has been well thought out, is easy to use and is exceptionally managed, which all then translates to the service I provide to my clients. After using this system for quite some time, I have seen how it operates and how professional and friendly it is, giving me peace that when I can’t answer the calls, my clients (& their clients) are in fantastic hands. Offering reception services has become simple and stress free and I wouldn’t do it any other way.