Have your amazing marketing efforts left you with business overwhelm?

Here’s how to reduce some workload on yourself

When you start a business or have a lull, you tend to put superhuman efforts into your marketing. You regularly post on your socials, you blog and share knowledge, you network, and you may even do some email campaigns.

You put in all the hard yards, and you establish a thriving business.

But what happens when your marketing efforts send your business into overdrive? Your phone won’t stop ringing; your email enquiries are going off-tap, people are walking through your door – you’re in demand.

It’s a fantastic feeling that you’re so wanted, but it’s also a tad overwhelming isn’t it. How the heck are you meant to keep up?


How a virtual reception team can work with psychologists

And it’s more than just answering phones!

As a psychologist, you help people every day. You listen, you advise, and you help them through their rough patch. You’re a godsend, and you save lives and relationships.

If you’re running a soloist business and you’re trying to do it all alone you’re probably:

  1. Exhausted
  2. Working after hours or on weekends
  3. A secret superhuman

When it comes to your psychology business, helping your patients should be your main priority. They’re the ones who need your full attention. Not the business admin side. That’s vital, but it doesn’t need you!

That’s where having a virtual reception team comes into play.


‘Ugh, what could you possibly want now?’

Said the tired business owner who’s overwhelmed with phone calls…

We’ve all had those days where we’re flat knacker, trying our hardest to get work done but the pesky phone won’t stop ringing.

You give it the evil eye and mutter a few choice words under your breath before you put on your best smiley voice and answer the phone in the politest manner possible. But secretly, you’re sitting there thinking of the million things you should be doing rather than answering general phone calls.


Are you ready to work with a virtual team?

Hint – if you think they’re employees, you’re not ready!

With the world pretty much going online in recent times, more and more businesses are learning how to work remotely. With directives to work from home where possible, companies needed to find ways to get their employees set up and working from home.

And many have successfully done this, learning how technology and software programs can allow you to run a virtual team.


How to stay motivated while working from home (especially during COVID-19)

Top tips for those who may be new to this concept

The concept of working from home isn’t new to me. I’ve been running virtual reception services for a few years now, so I’m used to the daily grind of the home office. Let me tell you that the commute down the hallway can be a bit rough some days.

With the recent crisis of COVID-19, many businesses have been forced to look at new ways of doing things.


The benefits of having a virtual receptionist for your online store

It’s great for customer relations!

The past couple of months has seen the world rapidly changing. Cities and shopping centres have gone from buzzing hives to activity to deserted ghost towns. We’ve all had to adapt to a new way of life, and it’s fair to say, we may continue how we’re going for some time to come.

As we embrace this social distancing and the Government asking us to stay home, most of us are doing what we’re told and not popping out to go shopping for personal items. This has led to a rise in online shopping, and more brick and mortar stores are adapting to see how they can sell goods online.


How I’ve been keeping busy during COVID-19

They say a change is as good as a holiday. And a holiday is something most of us are hanging for right now as we’re going a little stir crazy being trapped at home almost 24/7. Dreaming of far off lands, 4WD adventures, sunny beaches, cocktails in pools overlooking stunning landscapes ...

Because a holiday is out of the question, I thought, ‘Hey, why not rebrand Off-Site Reception while I have some time?’. Let’s show the world what our team is capable of.

How to use Dubsado to streamline your client onboarding

How Dubsado was an absolute game changer for my virtual reception business. It’s changed my life.

For those of you who know me, you’ll know I’m a bit of a systems junkie. Anything that makes my business life easier is a major plus in my books. It’s why I created my white label virtual reception system. I spent hours researching software and processes and came up with a winning system.

So, I had created this amazing product and had clients enquiring. But they weren’t converting too well.

Client Interview with Rosie Shilo from Virtually Yours

In our interview with the vibrant Rosie Shilo of Virtually Yours, we talk about what actually IS a VA, as well as resources available to both Virtual Assistants and business owners looking to start working with Virtual Assistants. This includes some amazing courses that Rosie has created, along with books and workshops.

Client Interview with Margaret from Wangaratta Remedial Massage Clinic

In our first client interview, the lovely Margaret from Wangaratta Remedial Massage Clinic speaks to us about her business, how she can help her clients, the new and exciting modalities she's completing training in, as well as how Off-Site Reception has helped her grow and nurture her business.