Meet the
Off-Site Reception Team

Your Australian-based professional receptionists.

Contact us

 

Started in 2013, Off-Site Reception was created based on the needs of clients. Hanna (Founder, creator, tech-head and award winner) was already running a successful virtual administration service when she found more and more clients requesting reception based services.

After researching phone systems and processes, Hanna created her unique white label reception service and successfully launched it online.

We aim to support your business
the way you need

Every business is different – we get that. We’ll never force you into services that don’t suit you or your business. Our point of difference is catering to your needs, seeing what makes your business tick, and adapting our services.

Although our main services are answering phones and making bookings, we do so much more for our clients. Constantly updating our knowledge of technology, we identify more efficient ways of doing things and where possible, we’ll help you automate your processes. It’s all about making your business run efficiently.

 

National Business Brilliance Awards and Conference WinnerIt’s our adaptability and focus on clients that lead us to win the 2019 National Business Brilliance Awards in the category of Best Service Based Business and runner-up in the category of the Client Delight award.

Get to know the
Off-Site Reception team

Hanna

Hanna

Creating Off-Site Reception, Hanna is an award-winning, tech-loving systems junkie, who’s phone manner wins over customers. When she’s not answering your calls, you’ll find Hanna holidaying with family, playing snooker and laughing with her mates.

Elsa

Elsa

A superstar organiser, trainer and team manager, Elsa keeps our (and your) business ticking over. When she’s not buzzing around, she’s showing off her 9 amazingly talented dogs, winning multiple awards for their training, efforts and ability.

Tiarna

Tiarna

As one of our newest team members, Tiarna is quickly learning all the tricks of the reception game and winning over our clients. When she’s not chatting to clients, you’ll find Tiarna looking after her beautiful little girl while loving her motocross riding.

Mitchell

Mitchell

Mitch is our newest recruit, and man is he flying through training!

Mitch enjoys making music and shares his knowledge working with youth and disadvantaged youth through workshops, believing self-expression and lyricism is a healthy way to explore oneself.

Soraya

Soraya

As a highly valuable team member, Soraya has fast become one of our client’s favourite receptionists. When she’s not working, Soraya is a much-loved children’s dance teacher who travels the State to attend dance competitions with her students.

Fiona

Fiona

Fiona is one of our brilliant receptionists and admin support. When she’s not working with our clients, you’ll find Fiona riding around on a harvester, raising her gorgeous son, and bringing our team the most amazing baked goodies.

Belinda

Belinda

Having worked with Off-Site Reception since the beginning of time, Belinda knows everything about our business and our client’s business. When she’s not working, you’ll find Belinda being a dedicated mum to two gorgeous boys and her cheeky doggo Leroy.

Carly

Carly

Carly is one of our contracting receptionists who has been professionally answering phones for longer than she attended school. Nowadays, instead of answering a next generation bakelite phone she answers her computer. She remotes in to her shifts from sunny Queensland. She spends her downtime reading in her home library and has the (some say) controversial opinion that apples should only ever be juice or be crunchy and have a core.

Corrina

Corrina

Corrina is part of our amazing admin support crew and is a whiz when it comes to system and procedure support. When Corrina isn’t whipping businesses into shape, you’ll find her hanging with her family, having glamping 4WD experiences around Australia.

Businesses we love
and recommend

A Virtual Copywriting Monstar Evelyne Matti All Things Web Sam Says Dub-Ins Virtually Yours Complete Admin Dubsado

Kind words from our
happy clients