Meet the
Off-Site Reception Team

Creating Off-Site Reception, Hanna is an award-winning, tech-loving systems junkie, whose phone manner wins over customers. Hanna believes that building a team that has fun and truly enjoys their work and co-workers ensures that their joy and honestly will shine through in our client support.

When she’s not answering your calls, you’ll find Hanna working on her property, wrangling a very naughty puppy, and snapping photos of the local wildlife in the Highlands.

As our Team Leader, Elsa keeps our (and your) business ticking over. A superstar organiser, and decision maker, Elsa brings a level of service that truly shows our clients that we care about their businesses and outcomes.

When she’s not buzzing around, she’s showing off her 9 amazingly talented dogs, winning multiple awards for their training, efforts and ability.

Mitch is our training officer, in charge of all procedure updates, training our team, and onboarding our new clients. Mitch is incredibly detailed and thorough, and really thinks outside the box when it comes to improving our client's processes, saving them time and money, while maintaining a high level of service that our clients have come to love about us.

In his downtime, Mitch enjoys making music and shares his knowledge working with youth and disadvantaged youth through workshops, believing self-expression and lyricism is a healthy way to explore oneself.

Meet Kiya, our office mascot, team spirit advisor and cuddle-buddy, affectionately known in the office as our "HR Manager". 

While Kiya tends to keep to herself and is rather quiet, she will surprise you with her warmth when you need some support and has some great advice on how to stay happy.

When Kiya's not working, she enjoys long walks in the park, treats, and the odd scratch behind the ear.

Having worked with Off-Site Reception since the beginning of time, Belinda knows everything about our business and our client’s business. When she’s not working, you’ll find Belinda being a dedicated mum to two gorgeous boys and her cheeky doggo Leroy.

Fiona is one of our brilliant receptionists and admin support. When she’s not working with our clients, you’ll find Fiona riding around on a harvester, raising her gorgeous son, and bringing our team the most amazing baked goodies.

Pete comes from a very diverse working background in sales & customer support and has taken to this role like lightning. The variety of work within his role here keeps him on his toes and he never seems to miss a beat.

In his spare time, you'll find Pete screaming at the telly watching Footy or Basketball, or chilling on the couch playing video games.

Carly is one of our contracting receptionists who has been professionally answering phones for longer than she attended school. Nowadays, instead of answering a next generation bakelite phone she answers her computer. She remotes in to her shifts from sunny Queensland. She spends her downtime reading in her home library and has the (some say) controversial opinion that apples should only ever be juice or be crunchy and have a core.

Corrina is part of our amazing admin support crew and is a whiz when it comes to system and procedure support. When Corrina isn’t whipping businesses into shape, you’ll find her hanging with her family, having glamping 4WD experiences around Australia.