Australian Virtual
Reception Services

Dedicated receptionists giving your customers a
great first impression.

Test us out

You’ll have customers hooked by
the first hello!

Phone calls start conversations. And conversations lead to converting and creating loyal customers. Your virtual receptionist will get to know you and your business and become the friendly voice your customers will love hearing when they call.

It’s all about that human connection. If someone has taken the time to make a call, they don’t want to speak to a machine. 80% of people won’t call back if you don’t answer their call on their first attempt! Off-Site Reception is all about supporting you and your customers – and it starts with a friendly hello.

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How virtual reception works for business

  • Integrates with your current system or we’ll hook you up with the best online programs
  • Boost your sales with our receptionists prequalifying potential sale leads before they’re put through to your sales team
  • Book in appointments using our flawless, easy to follow online systems (or yours if you already have these in place)
  • A dedicated professional receptionist will become the trusted voice on the other end of the phone, creating customer loyalty
  • If people call after hours, we’ll check your voicemail the following day and make contact
  • If a caller needs to speak with you, your receptionist will shoot you through a message and ask you to follow up when you can

Who we work with

Allied Health

Allied Health

Experienced in multiple allied health software packages, your entire patient relationship can be managed from start to end.
Professional Services

Professional Services

If you’re running a professional business and want a ‘voice’ to represent you, our dedicated receptionists are the perfect solution.
Business Services

Business Services

If you’re a business relying on bookings but don’t need constant interruptions, let our receptionists do this for you.

Are you a Virtual Assistant looking to offer
reception services?

Many VAs enquire about offering reception services for their clients. Rather than reinventing the wheel or spending hours working out how to do it, our white label reception service is ready to go.

With quick and easy setup, online video tutorials, highly detailed reporting and access to online forms, you’ll be up and running (and making more money) in no time.

Find out more

Why trust the team at
Off-Site Reception

Hanna
Hanna, the creator of Off-Site Reception, is one smart tech girl. Creating her very own white label reception system, Hanna knows the importance of an adaptable business – working with you and your needs rather than forcing you into boxes that don’t fit your business.

And that’s why Off-Site Reception won the 2019 National Business Brilliance Awards for the Best Service Based Business and runner-up for the Client Delight Award.

Meet the team

Kind words from our
happy clients